I was asked to comment on what it takes to have engaged employees. Here is one of the questions I gave around employee engagement
12. What Can I Do To Make Your Job Easier?
This question implies that the manager cares about the employee. If employees feel that management truly cares about them as people, they will walk through fire for the manager. If they believe the manager could care less, they will let him or her walk off a cliff. Caring gets to the heart of employee engagement. – Jan Makela, Strength Based Leadership